Shipping & Payment:

easy, smooth ways to make your purchases of electronic components and products from China

In Matni Tech, we focus on three targets regarding logistic issue:shipping and Payment

  1. Speediness: As time is the most critical matter for most of our customer, we respond to inquiries within one working day, process orders within 1-3 working days, and choose the fastest and cost-effective shipping methods to our customers.
  2. Minimum Cost: Although low cost conflict speediness, we try to find the best compromise that meet our customers’ needs.
  3. Secure: we make sure that our customer will receive the goods without any damages or delays.

 

Shipping Policy:

Matni Tech will ship out your goods within 1-3 business days after the confirmation of your payment. We package your products in a secure manner in order to keep them in good condition.

+Shipping Methods:

Choosing the shipping method depends on our customers’ requirements in terms of time and cost. We will always advise our customer about the best method for their situation taking in account: urgency, cost, value of the goods, and weight and volume of the cargo.

Usually our shipping methods are:

  • Express Air shipping (UPS, DHL, TNT, Aramex) for parcels with less than 50kg, we will advise our customer with the cheapest express company to their country.
  • Normal Air Shipping: for goods with more than 50kg in weight, we use this method unless the customer need the goods urgently, and in that case we ship by express shipping method
  • Sea Shipping: the cheapest way for heavy goods with large volume.

Shipping Cost:

The shipping cost depends on the products type, the size and the weight of the products, and the shipping method you choose.

In express shipping, we benefit from large discounts from our shipping company partners which allow us to get more than 50% discounts on UPS, DHL, TNT, and ARAMEX’s official rates.
Don’t hesitate in contacting us to receive the latest shipping costs.

Delivery Time:

Generally, delivery time is composed of processing time and actual shipping time.

  • Processing time = From the time we receive your order to when we ship it, 1-3 business days are needed to check and prepare your order (unless the items need to be manufactured). Please pay attention to that we do not process your orders on weekend or holidays. Therefore, please allow another 1-2 days to process your weekend orders.
  • Actual shipping time = the time it takes for the shipping companies to deliver your package to you.

Please be aware that the shipping time may be influenced by many factors, such as customs inspection or postal delay.

Customs:

For international shipment, the recipient is responsible for all the customs charges by his/her country. Since the customs policy differs from country to country, to be complying with the law and regulations of your country, we recommend you to contact your local customs office for more information before you make any order.

Payment methods:

We accept payments via

We remind you we don’t have any online payment system on our website.
Payments will be requested by email after order confirmation.

If you wish to use a mean of payment other than bank transfer or Western Unioin, please let us know. We will try out best to accommodate your request.